Susannah Schofield

Susannah Schofield is a prominent specialist in business modelling and strategic sales, currently serving as the Director General of the Direct Selling Association. She built an impressive corporate career at Royal Mail, where she held the position of Commercial and Innovation Director. In this capacity, she oversaw the creation of micro-businesses within the group and managed a team of three hundred to establish the organisation as the primary delivery partner for small and medium-sized enterprises across the UK. Her expertise in navigating high-pressure markets and balancing commercial profit with state regulation was detailed in her acclaimed strategy book, Mind The Gap. Beyond her corporate achievements, Schofield is a pioneering figure in the sports industry as the only woman to hold a boxing promoter license from the British Boxing Board of Control. As the founder and CEO of Pitch Sports Group, she utilises sophisticated technology to enhance fan engagement across football, motor sports, and boxing. Her influence in this sector is marked by significant media milestones, including the first boxing broadcast on the BBC in over a decade and frequent contributions to Sky Sports and the BBC's Woman's Hour. A committed advocate for diversity, she formerly served as Editor-in-Chief for Key Women in Business and continues to act as an ambassador for female entrepreneurs. Her presentations offer a professional exploration of leadership, innovation, and workplace wellbeing, drawing on her diverse experiences in the boardroom and the sports arena. Audiences book her for her unique ability to translate complex commercial strategy into relatable and effective organisational outcomes. On stage, Susannah Schofield is best known for talks on Digital Business & Strategy, Customer Service & Experience, Diversity & Inclusion and Strategy. Audiences leave with a clear, practical view of the subject rather than a generic overview — every keynote is shaped around the brief and the room. Their work resonates with leaders across Business & Consulting and Sport, where the themes translate directly into team decisions, customer experience and growth strategy. Susannah Schofield is regularly booked for Business Speaker, adapting tone, length and format to suit the event — from a 20-minute opener to a full conference keynote with Q&A. Based in UK, Susannah Schofield travels internationally for engagements. To check availability or request a tailored brief for your event, send an enquiry and we'll come back with fees, dates and a short summary of how Susannah Schofield would approach your audience.