Alex PolizziAcclaimed Hotelier and Business Performance Expert

Alex Polizzi is a renowned hotelier and business consultant, widely recognised for her role as Channel 5’s The Hotel Inspector and her work on the BBC series The Fixer. Born into a celebrated lineage of hospitality professionals, she is the daughter of designer Olga Polizzi and the niece of Sir Rocco Forte. Following her English degree at Oxford University, she gained international experience at the Mandarin Oriental in Hong Kong and worked alongside Marco Pierre White at the Criterion, before holding various positions across the Rocco Forte Hotels portfolio. Today, she continues to shape the UK hospitality landscape as the proprietor of Hotel Endsleigh in Devon. This follows the successful launch of the critically acclaimed Hotel Tresanton in Cornwall, a joint venture with her mother. Her career is defined by a rigorous approach to operational standards, customer service, and branding, drawing on her extensive pedigree to assist struggling family-run enterprises in restoring their commercial viability. With a reputation for direct communication and uncompromising standards, she is a popular choice for organisations looking to improve their competitive edge. Her presentations focus on the fundamental principles of service excellence and the necessary steps to achieve a successful business turnaround. On stage, Alex Polizzi is best known for talks on Reputation, Branding & Marketing, Business Turnaround, Customer Service & Experience and Business Competitiveness. Audiences leave with a clear, practical view of the subject rather than a generic overview — every keynote is shaped around the brief and the room. Their work resonates with leaders across Business & Consulting, Hospitality & Travel and Media & Broadcasting, where the themes translate directly into team decisions, customer experience and growth strategy. Alex Polizzi is regularly booked for Business Speaker and Presenter & Awards Host, adapting tone, length and format to suit the event — from a 20-minute opener to a full conference keynote with Q&A. Based in UK, Alex Polizzi travels internationally for engagements. To check availability or request a tailored brief for your event, send an enquiry and we'll come back with fees, dates and a short summary of how Alex Polizzi would approach your audience.