Nathalie Nahai

Nathalie Nahai is a distinguished expert who operates at the intersection of human behaviour, technology, and marketing. Early in her career as a web designer and psychologist, she identified a critical gap in how online behaviour was understood, leading her to author the international best-seller Webs Of Influence: The Psychology of Online Persuasion. This work is now a fundamental resource for business leaders and academic institutions worldwide. She is also the author of Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience, which explores how organisations can maintain integrity and stability in a changing world. A highly regarded consultant and facilitator for Fortune 500 companies, Nathalie has lectured at prestigious institutions including the University of Cambridge, UCL, and Lund University. Her experience as a high-level communicator includes hosting the Guardian Changing Media Summit and conducting main stage interviews at Web Summit and SXSW. She addresses a wide range of sophisticated topics, from the psychological drivers of Gen Z and millennial consumers to the ethical application of behavioural science in product design and customer experience. Nathalie is frequently booked for her ability to translate complex psychological dynamics into clear strategies for enhancing brand reputation and resilience. Her presentations provide a robust framework for organisations looking to align their values with the evolving expectations of global audiences. On stage, Nathalie Nahai is best known for talks on Reputation, Digital Business & Strategy, Branding & Marketing, AI, Psychology & Neuroscience and Customer Service & Experience. Audiences leave with a clear, practical view of the subject rather than a generic overview — every keynote is shaped around the brief and the room. Their work resonates with leaders across Business & Consulting, Marketing & Brand, Science & Research and Technology, where the themes translate directly into team decisions, customer experience and growth strategy. Nathalie Nahai is regularly booked for Conference Speaker and Business Speaker, adapting tone, length and format to suit the event — from a 20-minute opener to a full conference keynote with Q&A. Based in Spain, Nathalie Nahai travels internationally for engagements. To check availability or request a tailored brief for your event, send an enquiry and we'll come back with fees, dates and a short summary of how Nathalie Nahai would approach your audience.